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POS Square become Service Partner for ITL- APAC
Innovative Technology (Asia Pacific) Pty Ltd are pleased to have established a service partnership with POS Square, the trusted point of sales peripheral supplier based in Singapore. A distributorfor some of the most established brands in the industry POS Square offer proactive, proficient, fast and smart hardware solutions and support.
Kerry Cowan, Sales Director - Asia Pacific,commented, “Currently POS Square carry out level one servicing for our products and organise more complex repairs for Singapore and surrounding countries. POS Square have just completed their full ITL product training for the SMART Coin System (SCS) which enables them to take on almost 100% support in Singapore – reducing the need for these units to be sent elsewhere for maintenance. This is great news for our many customers using SCS in the APAC region.”
Vincent Oh, Owner of POS Square commented, “We are really proud to be a service partner for ITL and support some of their key validation products that are perfect for the retail sector. We give a local, speedy and efficient service and a fast turnaround to ensure waiting time is reduced, keeping machines operational and fully serviced. Collaborating with Innovative is proving to be a great success and enables us to accomplish our goal to constantly improve ourselves and be the go-to agency for solutions and support services for POS terminals & printers in Singapore.”
Autumn 2018 Technical Bulletin
IN THIS BULLETIN: New Product Firmware Released (BV20, BV100, NV10), Latest Software, Hardware Changes, ECB approval for Note Validator Range, New €100 and €200 banknotes, New £50 polymer
ITL’s Live Collect - maximising the operational efficiency of gaming machines
Tyler Mawdsley
Name: Tyler Mawdsley
Job Title: IT Support Technician
Department: IT
Worked at ITL since: 2017
What benefits me:
Innovative Technology Americas recruits new Office Manager
Feng Chen celebrate longstanding ITL Trading Partnership
Innovative Technology and Feng Chen Technology Co. Ltd are celebrating a successful, longstanding partnership, following recent growth in Taiwan. Feng Chen, a well-known amusement company based in Taiwan, have been the sole distributor of ITL products in the region since 2005.
Sean Wang, Business Development Manager Asia, said, “Our relationship with Feng Chen began back with our NV7/NV8 and CD3 products. They have been our official Trading Partner for over 13 years now and provide complete service and support for validators in Taiwan in particular the BV20, NV9 and SMART Range. It has been great to see them expand their service and distribution of ITL validators over the years. Our products are now being used in various applications in Taiwan such as amusement, parking, change machines and they provide a successful distribution gateway for our products in the region. We have built up a very successful partnership with Feng Chen and look forward to continuing this in the future.”
Mr Lai, Owner, Feng Chen said, “We have enjoyed a successful partnership with ITL over the past 13 years and attend the Taiwan GTI show each year to enhance ITL influence in Taiwan and Asia Pacific market. ITL are continually releasing innovative products and we are proud to be their chosen Trading Partner in the region. We provide excellent service and support for ITL’s state-of-the-art products and continue to win more customers in Taiwan. I look forward to developing this Trading Partnership even further over the coming years.”